Etihad Airways: buy a ticket. Oriental flavor: transit flight with Etihad Airways What sizes of luggage are allowed for free transportation
Etihad is the national airline of the UAE, based in Abu Dhabi. The company has been operating since 2003; in 2008, the number of passengers transported already exceeded 6 million. In 2016, Etihad won 3 prestigious awards, including awards for the best first class. On Etihad flights, baggage allowance varies depending on the class of service selected and the destination of the flight.
What size and weight of hand luggage are allowed for free transportation?
According to the rules of Etihad Airways, the carriage of baggage without check-in is carried out according to the same standards for all classes and routes:
- in economy class you can carry 1 piece of luggage weighing up to 7 kg;
- in first and business classes - 2 pieces of baggage with a total weight of up to 12 kg.
The size of luggage (including handles, wheels and pockets on the bag/suitcase) must be no more than 115 cm in the sum of 3 dimensions. For infants, 5 kg of hand luggage is allowed.
What sizes of luggage are allowed for free transportation?
On Etihad flights, baggage allowance may vary depending on the destination of the flight, all allowances will be noted on your ticket, however the following restrictions apply on most flights:
- 2 pieces of luggage weighing up to 23 kg - in economy class;
- 2 pieces of baggage weighing up to 32 kg - in first and business classes.
On flights to Brazil, the economy class allowance increases to 32 kg. Passengers flying to India, Nepal, Bangladesh, Pakistan and Sri Lanka can carry 30 kg in Economy Class, 40 kg in Business Class and 50 kg in First Class.
There are separate standards for infants:
- on flights between the Gulf countries and Hindustan, you can carry 10 kg of checked baggage;
- in other directions – 23 kg.
On flights to Brazil, Canada and the USA, the maximum size of cargo must be 158 cm, on other routes - 207 cm. Each piece of cargo, even paid for as excess baggage, must weigh no more than 32 kg.
Is there a loyalty program?
Yes, the Etihad Guest loyalty rewards program allows members to enjoy increased baggage allowance.
In August, Etihad Airways offers a number of profitable flights to the following destinations:
Dubai - Bangalore, Delhi - Moscow, Geneva - Abu Dhabi, Moscow - Bangkok, Moscow - Colombo
Flights to the country
Australia, Thailand, Switzerland, Egypt, Türkiye
Etihad Airways aircraft
The Etihad Airways fleet consists of the following aircraft:
Airbus A320 , Boeing 787-900 , Boeing 777-300(ER) , Airbus A330-200 , Airbus A380 , Airbus A321 , Airbus A330-300 , Boeing 777-200(LR)
Etihad Airways also offers best tickets on a number of other air routes. You can compare prices using the flight ticket search form on TripMyDream
Etihad Airways passengers can fly in the following classes: economy, business. To buy a cheap Etihad Airways ticket, use the carrier's price calendar and discounts.
Answers to frequently asked questions
- Can I check in online for an Etihad Airways flight?
You can check in online for your flight using your computer or mobile device.
- Can I get compensation if my Etihad Airways flight is delayed or cancelled?
The company provides compensation for financial expenses during the period of time spent waiting for a Singapore Airlines flight due to changes in its departure schedule.
- Where can I contact if my baggage is lost or damaged by Etihad Airways?
You can receive a refund of the cost of an unused air ticket in the event of a flight cancellation or refusal to continue the flight if the flight waiting time is more than five hours.
- Can I return my purchased Etihad Airways ticket?
You may return your purchased ticket and the airline will refund you the paid price of the ticket or any unused portion thereof in accordance with applicable fare or fare policies.
- What conditions does Etihad Airways provide when traveling with children?
For travelers with children, a children's menu, on-board babysitting, interactive games and more are provided.
- Does Etihad Airways provide free meals on board?
Free food and drinks are provided.
- Does Etihad Airways provide additional services for passengers with disabilities?
If you require additional assistance from service personnel during air travel or ground handling, you must notify the airline: - in the case of air transportation on a stretcher - no later than 72 hours before the scheduled departure of the flight; - in all other cases – no later than 48 hours before the scheduled flight departure.
Serves United Airlines United Arab Emirates. It is entered into international registers under the following codes: according to ICAO - ETD, according to IATA - EY.
The air carrier has its own official website - www.etihad.com, where you can get information about the history of the airline, booking rules, registration and conditions of transportation.
The carrier's headquarters is located in Abu Dhabi; it has a representative office in Moscow: on Serebryanicheskaya Embankment, 8th floor of “Silver City”. To receive reference information You can call +7 499 272 37 86 or contact via email [email protected].
History of development
Etihad Airlines is a relatively young airline, founded in 2003. The main stages of development can be found in the table below.
History of Etihad Airways
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Rank best airline world "Etihad Airways" received 3 times - from 2009 to 2011. Not only professional activities played a big role in this. The company actively fights for cleanliness environment, and is also a sponsor of many cultural and sporting events.
In 2017, in the TOP list of the World Airline Awards among the 100 best companies in the world, Etihad Airways takes 8th place, falling 2 positions lower than last year, and Skytrax awarded the carrier 5 stars out of 5 possible.
Check-in for flight
Etihad offers its passengers the opportunity to save time on check-in by completing this procedure online. It starts one day before the flight departure and ends 2 hours before it. Printed in advance boarding pass, at the airport you can immediately go to the baggage counter if you plan to fly with suitcases, and calmly wait for an invitation to board the plane.
For passengers flying from Abu Dhabi or Dubai, the company offers one more option for self-check-in - in special centers located within the city. To do this, you should check in advance on the carrier’s website for which routes such a service is possible (it does not clearly apply in the direction of the USA). It is paid - 30 dirhams ($8.17) for adults and 20 ($5.45) for children; infants can be registered for free.
Pay attention! Online check-in is not available for unaccompanied minors and people with disabilities. They will have to go through the procedure at the airport at the counter. In this case, the start and end times of check-in will coincide with the rules of the airport from which departure is planned.
Dockings
Most of the flights operated by the airline are connecting. If the flight is delayed for more than an hour and a half, passengers are given water and drinks. Also when long connections Passengers are given coupons for free food and warm blankets.
Baggage rules
An Etihad Airways flight ticket entitles you to free transportation 1 suitcase (bag) weighing no more than 23 kg (economy) and 32 kg (business). Depending on the flight direction, the permitted dimensions are set: to America and Canada - 50x70x38 (158 cm), for all other routes - 45x72x90 (207 cm).
Hand luggage must be within the following dimensions: 40x50x25 (115 cm). The maximum weight is determined by the cabin class:
- in economy – 1 piece up to 7 kg;
- in business and first class - 2 seats with a total weight of up to 12 kg.
If a passenger is flying with a baby, he can take extra for him hand luggage up to 5 kg.
The surcharge for excess baggage depends on the zone to which the flight is carried out - there are 3 of them (information is given in the table below).
Payment for additional baggage weight according to the flight zone (for each kilogram above the norm)
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Additional information. Members of the Etihad Guest loyalty program are entitled to additional free kilograms of baggage.
Nutrition
On long routes, standard full meals are required, but the company is ready to accommodate passengers by providing them with dishes according to their preferences. If the order is made 24 hours before the flight departure, the customer will be served dietary, vegetarian or religious meals during the flight.
Traveling with children
2 children under 2 years of age can travel with 1 adult, one of whom will be carried and the other in the next seat, paid at the child fare. Separately seated infants require (for safety reasons) a car seat.
Pay attention! The company can provide a cradle for infants (all aircraft are equipped with special devices for securing them), but it will need to be ordered in advance by contacting a company representative.
For children, the company offers pizza, chips, French fries, fish fingers, hamburgers, and chocolate on board. If you do pre order(at the time of booking the ticket), then an infant under 2 years old will be provided with baby food.
But it is better to take with you on the road those formulas or milk that are more familiar to babies. It is possible to warm them up on board.
Aircraft fleet
The airline's aircraft fleet is quite extensive, which allows regular flights. international flights without delay. Brief information information about Etihad airliners is given in the table below.
Park passenger aircraft Etihad company
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Among the aircraft of Etihad Airlines there are aircraft with 22 years of experience, as well as new ones that have just recently rolled off the assembly line. The average age of the entire fleet is about 7.4 years.
Base airport
The company is based at Abu Dhabi Airport, which has been operating since 1982. The airport is located 32 km from the center of the capital of the Emirates and is one of the best international hubs.
Types of tariffs
The carrier has a flexible tariff schedule, which depends on the direction of the flight. The choice of class of service implies the presence or absence of privileges.
What is included in the tariffs
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Where do they fly?
Tariff variety makes it possible for people with different financial means to determine for themselves the degree of comfort of the upcoming flight.
Etihad flights cover almost the entire world, flying to more than 90 countries (on all continents). The air carrier has flights to Russia mainly to Moscow (Domodedovo Airport).
Bonus program
Etihad international airline offers its passengers a multi-level loyalty program for accumulating miles - Etihad Guest. The more miles, the more opportunities. They give you the right not only to purchase free flight tickets, but also to make special purchases. shops, participation in lotteries, privileges at the airport and on board the plane.
Promotions and discounts
You can travel with an air carrier even cheaper if you periodically check its Russian language and view discount offers on the most popular resort destinations.
By choosing this air carrier, you can fully enjoy comfort during the entire flight.
Video
Etihad is an airline based in the capital of the UAE, Abu Dhabi. The relatively young national airline in the Emirates was founded in 2003 and has become the fastest growing in the world. Today the company's arsenal includes newest aircraft latest models, equipped with the most modern equipment in the world.
Translated from Arabic, “etihad” means commonwealth; the company means by this: absolute flight safety, convenience of destinations, exquisite comfort and an alliance with passengers, whose wishes are always taken into account.
Every year the number of passengers using the services of Etihad airlines is growing several times. In 2014, the airline bought a 49% stake from the largest carrier AlItalia. Whose airline is Etihad Airways: it was founded by Sheikh Zayed.
General information
International classification codes:
IATA code - "ETD",
The airline's ICAO code is "EY".
Airport address: PO Box 35566, New Airport Road, Khalifa City A, Abu Dhabi.
Contact details:
- telephones: +97125110000 (airport call center)
- Etihad - official website
Opening hours: 24 hours a day.
In October 2016, the airline received a five-star rating according to SkyTrax and was recognized as the best in three categories: quality of services, seat comfort, and food quality.
Etihad airlines
Check-in for flight
Check-in for an Etihad flight opens 24 hours before departure and can be done in one of the following ways:
- You can check in directly at the airport, at the check-in counter, starting 2.5 hours before departure. Upon presentation of the passport for which the tickets were issued, the passenger will be registered on a first-come, first-served basis. At the airport, staff speak several languages, including English.
- In special centers located in the city. The service is not available on all flights, so information must be clarified in advance. The cost of the service per adult is 30 dirhams*, per child - 20 dirhams*.
- Online check-in in Russian on the website is possible 24 hours before departure. To register, you need to go to the Etihad airways official website in the appropriate section, where you enter the passenger's last name in capital Latin letters strictly as in the passport, ticket number, click the button to agree to the conditions, and on the next page select an available seat on the plane. A boarding pass will be sent to the specified email, which must be printed for presentation at the airport.
- Registration on a mobile device occurs as in the previous case. On the official Etihad website you can select the Russian language.
Important! You must arrive at the Etihadairways gate 40 minutes before departure.
Registration rules:
- No luggage after online registration You can go straight to passport control and beyond.
- When traveling with luggage, it is handed over at the counter, and your boarding pass is also presented there if you checked in online.
Dockings
When connecting at Abu Dhabi Airport, the airline does not provide a transit hotel. When flying on a single ticket, baggage is issued at the final destination. If the connection lasts more than 8 hours, you can receive a voucher for free accommodation in a transit hotel, but you need to take care of this a month before departure. If the hotel does not provide a place, you can try to request a gosleep sleep capsule.
The airline provides free meals with a connection of 4 hours or more. They issue coupons that can be exchanged for food at a cafe or McDonald's.
Baggage rules
Checked baggage with weight and dimensions not exceeding the permissible limits can be carried free of charge.
The maximum size of checked baggage is up to 158 cm in the USA and Canada, in other countries the dimensions are 207 cm. One piece of luggage cannot exceed 32 kg. For economy class passengers, the weight of a suitcase is no more than 23 kg per person, for business class - up to 32 kg. You can get a 30% discount on excess baggage if you pay for it online.
Hand luggage
Carry-on baggage is carried free of charge, subject to compliance with the conditions for dimensions and weight. The maximum permissible weight is 8 kg, dimensions are 55*40*20 (115 cm).
Strollers and child seats can be carried free of charge as additional baggage.
For some items there are restrictions on carriage on board the aircraft. What you cannot take with you in hand luggage and what items are prohibited for transportation can be seen on the official Etihad website here.
Nutrition
Important! The food on board is considered one of the best. The menu is being developed for Muslims. Other types of meals must be ordered in advance at an additional cost.
Traveling with children
For small passengers, some options are provided, for example, the stroller can be checked in at the entrance to the plane and picked up after arrival in a specially designated area, near the baggage claim. But first, airport staff will attach luggage tags.
Passengers can be provided with strollers while they are at the airport. For families with small children separate room when paying for a business class ticket.
Meals for infants or older children must be ordered in advance, as well as bassinets if required.
Passengers
Aircraft fleet
Etihad's fleet of aircraft includes the most modern Airbuses and Boeings with a capacity of 106 to 496 seats. In the coming years, the fleet will be replenished - up to 200 more aircraft of these brands. On any plane, even economy class passengers feel comfortable.
Base airport
Abu Dhabi Airport is one of the largest international modern airports, one might say, the airport of the future, where the airline is based.
IATA code is “AUH”, ICAO code is “OMAA”.
Address: P.O. Box 20, Abu Dhabi, United Arab Emirates.
Phones: +971 25 75 75 00 (inquiry)
It is located 30 km from the city, and you can get to it by any means: by bus, taxi or transfer ordered in advance. This airport is popular with people traveling with connecting flights. In the airport transit area, you can spend the night in one of the hotels or in a special sleeping capsule. There are many shops on the territory of the airport terminal, including duty-free; cafe; restaurants, VIP room and other amenities for guests.
Abu Dhabi Airport
Types of tariffs
- "Economy class": a "smart" chair with a headrest, an adjustable backrest and plenty of legroom.
- “First class”: leather chair, shower, dressing table, separate two-meter bed.
- “Business class”: a comfortable chair that transforms into a bed
- "Residence": three-room apartment, including a bedroom, living room and shower.
Main flight routes
The airline flies to more than 120 destinations around the world, including Russia (Moscow), the main ones being the countries of the Middle East, Europe, and America.
Bonus program
For regular customers, the Etihad Guest program offers discounts and promotions, in which there are 3 membership levels: gold, silver and elite. When purchasing tickets, club members are awarded bonus miles, which are accumulated, and can later be used to pay for any services or a ticket.
Program participants enjoy various benefits and discounts on services at the airport, hotels, car rentals, on board an airliner, etc.
Bonus program
Promotions and discounts
Etihadairways offers discounted tickets to various destinations. Destinations participating in the promotion are reflected on the website in the “promotions” tab. They are constantly changing, if you subscribe to the news, you can receive current offers with discounts by email.
Airline Etihad is growing at a rapid pace, constantly improving the quality of services on board and at the airport. Millions of people from all over the world choose this airline, preferring to receive 100% safety and comfort of flights.
*Prices are as of June 2018.
