Cheap flights with Czech Airlines. Czech Airlines (Czech Airlines) – Czech airline on regular and charter routes Registration online Czech Airlines official

Online registration from personal computers it opens 30 hours before and closes 1 hour before departure.

• You can also issue a coupon using a special mobile application, in the same time period.
• At the airport, you can go through the check-in procedure without a queue and check in your luggage using special terminals.
• Passengers can also register at general check-in counters by arriving at the airport in advance (in some cities, check-in closes 40-50 minutes before departure). When boarding, the passenger must have boarding passes with them; they can be printed at home on a printer, at terminals, or obtained at the counter.

Czech Airlines offers to enter in a special form the contact information of loved ones, to whom you can inform about unusual situations with the passenger. This service is convenient for unaccompanied children, elderly people and people with medical problems.

• For an additional fee, you can order an oxygen mask on board.
• Children can travel accompanied by Czech Airlines staff. The cost of the service depends on the flight distance.
• Animals weighing up to 8 kg can be transported (by prior agreement) in the aircraft cabin. Cats, dogs and ferrets are allowed on board as baggage. The remaining animals are transported in the cargo compartment. The cost of the service depends on the type and weight of the animal.

Transportation of sports equipment can be paid or free, and depends on the flight and the size of the equipment. Information about flights from sports equipment And musical instruments must be clarified in advance.

The weight of baggage allowed for transportation by a given carrier depends on the destination and fare.

• Economy Flexi program allows transportation of 2 pieces of luggage of 32 kg each
• The Economy Standard program allows you to transport 1 unit weighing up to 15 kg in the 1st zone, and 1 unit weighing up to 23 kg in the 2nd zone.
• Flights in business class allow the carriage of 2 pieces of baggage of 32 kg each.

For children under two years of age flying without using a separate seat, a baggage allowance of one piece weighing up to 10 kg + a folding stroller is provided. Czech Airlines employees strongly recommend not checking in valuables, money or documents in your luggage. In the form hand luggage You can take on board:

• 1 unit weighing up to 8 kg with the Economy Standard package
• 1 unit weighing up to 12 kg with Flexi package
• 2 units with a total weight of up to 12 kg in business class

If luggage exceeds the baggage allowance, the passenger may pay additionally for its transportation.

Czech Airlines operates 17 aircraft, using Airbus models for long-distance flights and ATR models for short-haul flights.

The type of food provided on board depends on the season and flight distance. If you require a special meal, you can request menu changes in advance. Meals are provided to all passengers, regardless of flight class. Fresh newspapers and drinks are also provided on board.

Czech Airlines JSC is one of the first airlines on the planet. In 6 years she will celebrate her centenary.

Back in October 1923, the government of what was then Czechoslovakia decided to create a national airline and called it Československé aerolinie (Czechoslovakian Airlines) or CSA for short. This abbreviation has survived to this day in the form of a logo. Since 1994, the official name of the company has been České aerolinie (Czech Airlines) or Czech Airlines in English.

3 years after its founding, CSA became one of the members of IATA (the international association air transport). In 2001, it joined the global aviation alliance SkyTeam, which united more than 20 carriers from 4 continents.

Since 2009, CSA has undergone several privatizations, as a result of which, since 2013, its main shareholder is the national airline South Korea Korean Air Lines Co (44% shares). The Czech Republic owns 19.74% (through PRISKO a. s.) and 2.26% (through the Czech insurance company Česká pojišťovna a. s.).

Czech Airlines JSC has a certificate of conformity with ISO14001 (international environmental management system standard) and an IOSA certificate (operational safety audit program).

The national airline of the Czech Republic has an official website (www.csa.cz), which is also translated into Russian. It has a convenient menu with the necessary sections where the user can find background information, information about special offers, routes, loyalty programs, as well as book and buy a plane ticket, and go through online check-in for the flight.

Tariffs and baggage rules

Czech Airlines customers can purchase one of five fares depending on the number/weight of baggage and additional conditions of service.

The Economy class is divided into 3 offers:

1. Lite: 8 kg hand luggage is allowed, baggage is paid additionally, ticket exchange is subject to a fee, no refunds are made, seat selection is paid (from 5 EUR), meals from 9 euros, bonuses from 20 to 100%;
2. Plus: free carry-on luggage (8 kg), small personal bag (3 kg) and luggage (23 kg), exchange with collection, no refunds, choice of preferred seat (from 10 EUR), meals paid, bonuses 20-175%;
3. Flex: hand luggage 8 kg, bag 3 kg and luggage 23 kg, exchange and return of ticket with fee, choice of preferred seat (from 10 EUR), meals light snacks and menu (from 9 EUR), bonuses from 20 to 175%.

The Business tariff has 2 options:

1. Business Lite: free carry-on luggage 2 pieces. 8 kg each and 2 pieces of luggage. 32 kg each, ticket exchange with fee, no refund, paid choice places, meals provided, bonuses 175-200%;
2. Business: hand luggage (2*8 kg), baggage (2*32 kg), ticket exchange and return with collection, seat selection possible, meals, bonuses from 175 to 200%.

The dimensions of hand luggage must be no more than 55-45-25 cm. Luggage dimensions are a maximum of 250 cm in the sum of three dimensions. For excess baggage allowance, surcharges range from 25 to 70 euros (depending on the flight and place of payment).

All fares have a 90% discount on tickets for children under 2 years old who will sit on the lap of an accompanying adult. If small child If they equip a special car seat in a separate seat, then the cost of its flight will be 75%. You can also leave a request for a baby cot through the contact center.

Economy Plus and Flex and Business tariffs allow passengers under 2 years of age to carry luggage weighing up to 10 kg. More information about the rules for traveling with children can be found on the official website of the CSA.

Online check-in

You can check in online 36 hours before your flight, so you don’t have to waste time on this procedure at the airport. It involves 5 stages:

• Personal identification (you need to enter the passenger's last name, booking code or e-ticket number);
• Route sheet (selecting the desired flight);
• Information about passengers (list of tourists checking in for this flight);
• Boarding pass (checking the specified information, printing the pass or sending it by email);
• Completion of registration.

When completing online registration, you can enter the details of a regular customer and view the selected seats on the salon map. Some countries receiving Czech Airlines aircraft may request additional information about passengers. The security service will also need certain information. All requested data must be indicated in the appropriate lines.

Loyalty program OK PLUS

The OK Plus loyalty program has been developed for ChSA’s regular customers. Moreover, it can be used by passengers of any airline that is part of the Sky Team. For each flight completed or the services of partners used, they are awarded miles, which can then be exchanged for rewards. OK Plus partners are more than 90 companies: banks, hotels, etc.

Participation in the program is free; to register, you need to fill out an online application, after which the client will receive a temporary participant card by email. After the first transaction, a permanent membership card is delivered to the client by mail. Depending on the number of points accumulated in a year, you can get a Silver, Gold or Platinum Preferred Card, which offer additional bonuses and promotions.

Rewards provided in exchange for miles are:

• Bonus tickets (at economy and business rates);
• Increased baggage allowances;
• Entrance to the VIP lounges at CSA Airport in Prague.

Holders of OK Plus privileged cards receive Business Menu meals, priority check-in, baggage check-in and collection, skip-the-line boarding and other bonuses.

Airline contacts

The airline's head office is located at Czech Airlines, Customer Care Dept. Evropska, 846/176a 160 00 Prague 6 – Vokovice Czech Republic. The telephone number of the 24-hour contact center is +420-239-007-007.

In Moscow, the Czech Airlines representative office can be found at ul. 3rd Tverskaya-Yamskaya, 31/35, phone +7-499-653-7144. The Czech airline also has offices in other cities of Russia - St. Petersburg, Samara, Yekaterinburg.

Aircraft fleet

Currently, CSA has a transport fleet of 18 aircraft, namely:

• one narrow-body passenger Airbus A320;
• nine Airbus A319 airliners;
• five Air-72s;
• three Air-42s.

Czech Airlines customers can take direct flights to 45 countries around the world. In Russia, Czech Airlines planes land in the cities of Moscow, St. Petersburg, Yekaterinburg, Samara, Rostov-on-Don, Kazan and Ufa.

In 2016, about 2.71 million people used the services of the Czech airline.

One of the oldest European airlines, Czech Airlines was founded in 1923. Then the republic was called Czechoslovakia and, accordingly, the name of the airline was different. The airline received its real name only in 1994. The abbreviation Csa remained from the old name.

Currently, the main activities of Csa Czech Airlines are passenger and charter transportation, aircraft leasing, and cargo transportation.

Since 2001, Czech Airlines has been a member of the international Sky Team alliance, which gives passengers large number benefits: accumulation of miles and their subsequent exchange for services, use of alliance lounges, simplified check-in procedure for flights, favorable discount system, etc.

Csa Czech Airlines takes care of security environment: Takeoffs and landings are conducted in reduced emissions mode. When updating the aircraft fleet, preference was given to new aircraft with low fuel consumption and new engines with low noise levels.

Main directions: Europe, Middle East and Asian region. Within the Russian Federation, Czech Airlines operates flights from Moscow, Kazan, Samara, Ufa and Yekaterinburg. In Ukraine: from Kyiv and Odessa. More detailed information about the airline’s routes can be found on the official website in Russian.

Airplanes of Czech Airlines

As of 2018, the Csa Czech Airlines fleet includes 18 aircraft:

• Airbus A330 – 1
• Airbus A 319 – 9
• ATP 72 – 5
• ATP 42 – 3

Airbus A330

• Type: narrow-body
• Range: 13,090 km
• Speed: 913 km/h
• Passenger seats: 276

Airbus A319

• Type: narrow-body
• Range: 5,843 km
• Speed: 870 km/h
• Passenger seats: 140/144

ATR 72

• Type: narrow-body
• Range: 556 km
• Speed: 695 km/h
• Passenger seats: 58/60/64

ATR 42

• Type: narrow-body
• Range: 389 km
• Speed: 695 km/h
• Passenger seats: 41/ 43/ 48

As of November 2017, the average age of a Csa Czech Airlines aircraft was 11.5 years.

Popular destinations of CSA Czech Airlines

Classes of service and fares

Csa Czech Airlines has two classes of passenger service. But within these two classes, the airline offers different price packages depending on the preferences of passengers.

Economy class

Within this class, Csa Czech Airlines passengers can choose three fare options: “light”, “plus” and “flex”.

"Light" is the most cheap option for passengers who prefer to travel light. This ticket only includes hand luggage. If a passenger wants to carry luggage or choose a seat, they will have to pay extra for these services separately.

“Plus” is a fare that includes the choice of a seat in the cabin and the carriage of one piece of luggage (23 kg).

“Flex” - with this fare, a passenger can change the flight date and use the services of the Sky Priority program (for more details, see the official website in Russian). Czech Airlines also included a light snack on board the plane in its Flex fare.

Business class

Within this class of service, Csa Czech Airlines offers two types of fares: “business” and “business light”. The full fare includes the possibility of returning the ticket and changing the flight date. With the “light” fare, changing a flight is only possible for an additional fee, and the purchased ticket is non-refundable.

Baggage transportation

Baggage transportation at Csa Czech Airlines is carried out in accordance with the purchased fare:

• “Light”: 1 x 8 kg (at this rate you cannot carry a personal bag weighing more than 3 kg)
• “Plus”: 1 x 8 kg + 1 x 23 kg
• "Flex": 1 x 8 kg + 1 x 23 kg
• “Business”: 2 x 8 kg + 2 x 32 kg
• “Business light”: 2 x 8 kg + 2 x 32 kg

8 kg is the maximum weight of hand luggage. More information about baggage transportation can be found on the official website of Czech Airlines.

Nutrition

On short and medium-haul routes Csa Czech Airlines in-flight meals included only in the cost of “business” and “business light” tariffs. It includes a cold dish, dessert and fresh pastries. The Economy Flex tariff includes only a light snack.

If desired, Czech Airlines economy class passengers can purchase the “business class” menu directly on board the plane or order it before departure on the official website in Russian.

CSA Czech Airlines (CHSA or Czech Airlines) is the national air carrier of the Czech Republic. The company provides regular, charter and cargo transportation to 67 destinations in all parts of the world. It is a member of the SkyTeam aviation alliance. In 2016, for the first time after a rather long and significant decline, this Czech airline achieved a significant increase in passengers by almost 24%, transporting more than 2.7 million people in a year. CSA regularly renews its fleet, which currently numbers 17 aircraft. Perhaps this is why no disasters have occurred during airline flights for more than a third of a century.

About the company

Airline codes:

• IATA – OK;
• ICAO - CSA.

Check-in for flight

CSA passengers can check in for their flight in advance on the airline's website. Online check-in opens 36 hours before departure and closes 1 hour. You can follow this link (information about exceptions for which this service is not available is also published) http://ru.csa.cz/ru/portal/info-and-services/services-csa/odbaveni_sub/form-amadeus-altea -dc.htm .

Additional information. If you are traveling with hand luggage only and do not need to check your luggage at the airport, then after receiving boarding pass Through online registration, you can immediately go through security control without delays, without wasting time on additional procedures.

Tariffs

Czech Airlines has 5 levels of service in Economy and Business classes.

Economy class

Divided into 3 levels:

1. LITE (for short-range flights). The most inexpensive and most simplified class of service. A passenger can take with him only hand luggage free of charge - without additional items or baggage. Seat selection is not available at check-in, tickets are non-refundable and rebookings are subject to additional charges. Free meals are not provided during the flight. Accrual of points in the OK program – 20-100%;

1. For free transportation One piece of hand luggage is available, one piece of baggage (up to 23 kg) and one additional personal accessory weighing up to 3 kg is allowed. Seat selection available when booking. On short- and medium-haul flights the fare is non-refundable, on long-haul flights the penalty fee is 200 euros. No meals are provided on short flights; food and drinks are free on long flights. Accrual of points in the OK program – 20-175%;
2. All conditions of previous classes + free meals on flights of any distance. Rebooking can be done without paying additional fees. Accrual of points in the OK program is 20-175%.

Additional information. Economy passengers can optionally purchase some Business Class privileges - order a Gourmet, - and Business menu, choose more convenient place, get into a comfortable waiting room, etc. Services are paid, their full list see the section “Additional information for passengers”.

Business class

Divided into 2 levels:

1. BUSINESS The free baggage allowance includes 2 pieces of hand luggage, 2 pieces of luggage (each weighing up to 32 kg) and one personal accessory weighing up to 3 kg. Selecting a seat when booking and a business menu is free. For short and medium-duration flights the fare is non-refundable, for long-distance flights – 200 euros. Rebooking will cost 60/100 euros depending on the flight distance. Privileges at the airport of departure. Accrual of points in the OK program – 175-200%;
2. Baggage allowances and basic conditions are the same as for the “BUSINESS LITE” class. The main differences: the flight ticket is refundable, and there is no additional charge for rebooking. Accrual of points in the OK program is 175-200%.

Baggage

CSA Airlines establishes the following rules for the carriage of baggage.

Hand luggage

• Hand luggage dimensions are 55 x 45 x 25 cm, weight per piece is no more than 8 kg. If these standards are exceeded, the bag/suitcase will be transported in the luggage compartment for an additional fee;
• The dimensions of the additional personal accessory are up to 40 x 30 x 15 cm. This could be, for example, a laptop bag or a personal briefcase;
• During the flight, hand luggage must be kept in a special compartment located above the seats, and a personal bag (if any) must be transported under the seat of the passenger in front;
• For small children who do not have a separate seat, the free carry-on baggage allowance does not apply.

Luggage compartment

• The dimensions of one piece in the luggage compartment are no more than 250 cm in the sum of 3 dimensions, maximum weight is 32 kg;
• The carriage of valuable and fragile items in luggage must be reported in advance to the company's contact service;
• It is prohibited to carry valuables, documents, medicines and electronic devices in luggage without warning;
• Baggage allowance for children under 2 years old traveling without a ticket is as follows: LITE tariff - not applicable, others - 1 piece weighing up to 10 kg. For children with a ticket - standard rate depending on the selected class of service.

Flying with children

For transporting a child under two years old, CSA does special discounts. If a separate seat is not purchased, then you can pay only 10% of the fare for the trip. If a child flies in a separate seat, the discount is 25%. Passengers with small children have the right, regardless of the chosen fare, to carry one folded baby stroller in excess of the free baggage allowance.

For people with disabilities

For passengers who may require assistance during travel, CSA Airlines provides an escort service. This is free, but the carrier must be notified of this need in advance - no later than two days before departure. At the airport and on board the aircraft, passengers with limited mobility are provided with a wheelchair, and on board they can take 2 orthopedic devices with them in addition to their baggage allowance.

Additional services

CSA provides its passengers with a large number of additional services, which are not included in all offered tariffs. If your class of service does not include this, then before the flight you can order:

• Reservation of a place increased comfort/select your favorite place in advance;
• Accompaniment service for minors;
• One of several Business Menu or Gourmet Menu options (only for Economy Class);
• Additional luggage space;
• Transportation of pets;
• Access to the airport's luxury lounge;
• If necessary, by honey. indications – the “Oxygen on board” service.

You can also purchase snacks and drinks not included in the main menu on board - the Buy-on-Board service. More information about all additional services, their costs, current restrictions and booking rules can be found on the page http://ru.csa.cz/ru/portal/info-and-services/travel-information/doplnkove_sluzby.htm.

Loyalty program

Czech Airlines has a two-level bonus program “OK PLUS” for passengers and “OK PLUS corporate” for companies. Thanks to it, airline customers can save money on travel by exchanging the bonus points they receive for various privileges. Participants in the program (any airline client over the age of 2 years can become this) receive bonus points - miles for flights with Czech Airlines and payments for services from partner companies (there are more than 90 of them).

Manage your reservation and order additional services on the airline’s official website at http://ru.csa.cz/ru/portal/homepage/ru_homepage.htm.

Answers to all your questions can be obtained from the airline representative office in your city.

Video

In Czech Airlines check-in for a flight from a computer or smartphone starts 1.5 days before and usually ends 1 hour before departure. Online check-in is available on all Czech Airlines flights and is not available on flights No. OK 3000-5999 operated by partners. Check-in at the airport ends 40–60 minutes before departure, so you need to be at the airport no later than 2 hours before departure long-haul flight and in 1 hour - short. The company is constantly optimizing the packages of services provided to customers, so the details of each fare must be carefully reviewed on the official website of Czech Airlines before booking.

Cost of baggage on Czech Airlines flights

Czech Airlines does not charge baggage fees for items that include:

• in economy class - 1 seat lighter than 23 kg;
• in business class – 2 seats lighter than 32 kg each.

In Czech Airlines baggage, which is transported at the “Light” tariff, is paid in full. Prestige level loyalty program cardholders receive 1 free baggage item.

At Czech Airlines, the cost of baggage whose size or weight exceeds the standards is calculated according to the tariffs in force at the destination. It is best to coordinate such transportation in advance with company representatives.

Carriage rules and size of hand luggage on Czech Airlines flights

The standard size of hand luggage at Czech Airlines is 55x45x25 cm. However, it must be lighter than 8 kg. Additionally, in all classes of service (with the exception of the “Light” fare in economy class), you are allowed to take with you 1 personal item weighing up to 3 kg, the dimensions of which are less than 40x30x15 cm. This can be a small backpack, handbag, laptop, etc.

Depending on the class of service, Czech Airlines carries the following amount of hand luggage free of charge:

• in economy class – 1 standard seat;
• in business class – 2 standard seats.

You can take liquids on board with you in 100 ml containers with a total volume of up to 1 liter inclusive. These containers must be packed in 1 transparent bag.

Meals on board Czech Airlines

Meals on all Czech Airlines flights are paid (with the exception of Almaty and Seoul routes). Passengers can order and pay for meals in advance or purchase them directly on board. A cold menu will cost about 8 euros, a hot menu – about 12 euros. In business class, the cost of meals is already included in the ticket price. Are special services provided in the chosen direction, for example, children's or kosher food, you need to check with Czech Airlines in advance.

How to exchange or return a Czech Airlines plane ticket?

If the plane is delayed for 2 hours or longer, passengers receive assistance and compensation. To do this, you need to contact the check-in counter or the staff at the boarding gate. At Czech Airlines, refunds of tickets due to the company's failure to comply with the conditions of carriage are usually carried out without problems. Depending on the reasons and conditions of the Czech Airlines fare, ticket exchange can be done online or through the company's employees. The amounts of additional payments and fees depend on the situation and the rules in force in the direction.

Czech Airlines bonus program

Passengers who frequently use Czech Airlines tickets participate in bonus program"OK Plus"