How to print a boarding pass at Sheremetyevo Airport. Boarding pass: receiving it upon electronic check-in

Electronic plane tickets today are perhaps more popular than their paper counterparts. After all, now the purchase of airline passes in most cases is carried out using a bank card on the company’s website. It’s cheaper and more convenient – ​​you don’t have to go anywhere. Naturally, following such payments, a decision was made to send electronic itinerary receipts directly to the client’s email. But not everyone knows what to do with them next - how to use them, whether they need to be printed.

An electronic air ticket is a document in the form of a pdf file that comes as an attachment to a person’s email. An example of this can be seen on the Internet - here in photo banks a huge number of different options are presented. But in general, except for the design, they are identical and contain the same information.

Electronic tickets contain:

• Flight date and time: this information in the electronic document is presented in tabular form - located next to the flight number and information about the airports of departure and arrival
• Its name is the name of the airline and a combination of letters and various numbers that indicate the direction
• Departure point and destination - not only the names of the ports can be indicated here, but also their name in the form of a special code
• Flight time
• Number of allowed baggage
• Service class
• Reservation number - there are about 7 digits here that help check the activity of the itinerary receipt; this is necessary to make sure that the flight has not been canceled or rescheduled
• The ticket number itself is a combination of 13 digits; all of them are important so that the authenticity of the document can be verified
• Passenger's name and passport number

In the case of an electronic ticket, the key role is played by its number. After all, when conducting online registration, it is the number that will need to be entered in the specified field.

An electronic ticket is sent to your email immediately after payment is made. It can also be displayed in the personal account on the airline’s website if the user has created one for himself. And it can also be in the personal profile of the mobile application, if the user has downloaded it and is using it.

How to check a ticket

Once you purchase a ticket, you should check it immediately so that there are no surprises later. There are only 2 ways that will allow you to quickly check:

1. Through the carrier company's website
2. Through the ticket booking program

In the first case, you need to select the “Search for reservation” section on the website. In the form that appears, enter the last name of the person traveling and enter the reservation code. The request will return all the necessary data.

In the second case, you need to check through the website of the company that performed the reserve. Today there are quite a lot of such companies. The electronic receipt usually indicates the information service that made the reservation. If anything happens, you can use the helpline number - it is also indicated on the ticket. To determine the validity of the ticket, you must use the reservation code and the passenger’s personal data.

In the second case, you can make changes to the ticket, for example, indicate preferences for food on board, information about seat selection, etc.

It is important to remember that the itinerary receipt should arrive immediately after payment is made. If this does not happen within 24 hours, you must contact the carrier company to determine the reasons. In this case, the situation cannot be left to chance.

It is also worth understanding that electronic ticket, just like paper ones, can be surrendered and exchanged. But within the terms determined by the air carrier and under the conditions that apply to the airline. Refunds will be made to the card from which the payment was made.

How to use

There should not be any special difficulties using an electronic ticket. In essence, it is only a notification document. It does not need to be printed, it does not need to be presented anywhere. You can work with it in two ways:

1. Register using his number yourself online
2. Go to the check-in counter on the day of departure with the passport indicated on the ticket

Alternatively, if you are an old-school person and are not used to doing without paper, you can print out this ticket. To do this, you need to have a special program installed on your computer that distinguishes between files in pdf format. If you don’t have it on your home device, you can ask for help at the nearest point where documents are printed. But if you don’t print it, nothing bad will happen.

Complete online registration

An electronic ticket is good for registering online. After all, this allows you to reserve a place that is most suitable, and not receive it on a residual basis.

Online check-in opens differently for different airlines. Some launch it a day before the flight, some 30 hours before, some 50 hours before. We need to monitor this moment in order to be on time.

To carry out such registration using an electronic ticket, you need to open the official website of the air carrier and go to the section: online registration. Here you need to enter the ticket number in special fields - just copy it from the document from the mail and paste it into the appropriate field.

Then all the passenger data will automatically appear. All that remains is to follow the system prompts and move through the pages of the registration form. On the seat selection page, select a seat and confirm registration. In response, an electronic boarding pass will be sent.

You can print it out and, if you don’t have luggage to check in, you can immediately go to the airport without landing. If you have luggage, you can also go to the check-in counter with a printed coupon and check in your bags, having first weighed them. Another option is to print a coupon at the registration desk - here you just need to say that registration has been completed and provide your passport. In addition, you can print your boarding pass in terminals that are quite accessible. large quantities are located in the airport building.

A boarding pass is a document that allows a passenger to board an aircraft. Traditionally, airlines have standard forms for these coupons - a piece of cardboard measuring about 20x8 centimeters, divided into two parts. The left side of the plane boarding pass is torn off during boarding and kept by airport employees, while the right side is the property of the passenger.

Types of boarding passes

Depending on the registration type and airline, these documents may vary. So, when checking in using online services, the boarding pass looks like a regular sheet of A4 paper. The classic form indicates the flight and ticket numbers, boarding time, class of service, and seat number. However, for passengers who use the services of low-cost airlines, seat numbers are not indicated on the coupons, but if priority boarding is paid for, its type is indicated.

Another type of coupons is electronic. The airline sends clients to mobile phone message with code. At the airport, the phone must be placed against a scanner to read the data. However, you will not be able to board the plane without a regular ticket; you will be given one at the check-in counter.

Receiving your boarding pass

Often, airlines offer their customers to receive boarding passes directly at the check-in counter or by checking in online and then printing them out. It is worth noting that some air carriers charge passengers a fee for printing this document.

You can also obtain your boarding pass using self-check-in machines installed at airports. Simply enter your details and ticket number. The machine will issue a printed version of your boarding pass. This way you always have alternative options receiving your boarding pass.

Recovering a lost boarding pass

Often passengers are faced with a situation where their boarding pass is lost. What to do in this case and where to go? Is it possible to restore a boarding pass at all, and how? If registration in your case was carried out via the Internet, then most likely a file with this data was saved on your computer, in email or on other digital media. In this case, restoring your boarding pass is a matter of a few minutes. Simply print the file again.

If check-in was carried out directly at the airport, then the answer to the question of how to restore your boarding pass will upset you - it is impossible, unfortunately.

Most airlines provide services for purchasing electronic plane tickets.

An electronic air ticket is a digital version of a paper ticket. Essentially, this is an electronic contract between the passenger and the air carrier.

It is impossible to lose an e-ticket: the electronic record is visible anywhere in the world. Ticket information is stored electronically in a secure airline database.

An electronic plane ticket is just a number in the carrier’s database, which contains information about the passenger’s flight.

All information is printed on the itinerary receipt, which does not have a universal form: each airline or agency selling air tickets has the right to use its own form.

Pay attention! Passenger details must match passport details. Check your itinerary receipt as soon as you receive it.

If you notice an error, urgently call the feedback numbers or write to the air carrier’s email.

An electronic plane ticket is just a record in the computer’s memory, so you can only print out the itinerary receipt, which will be sent to the passenger’s mail.

The itinerary receipt can also be found in your personal account on the order page. To access your order, you need to log into your personal account or follow the link in the flight booking email and enter the access code.

It is not necessary to print the itinerary. However, practice shows that it is still better to have it with you when traveling, especially abroad.

An itinerary receipt may be needed when entering the airport to present to security services, as well as during customs inspection or passport control.

It will also be useful if you go on a business trip, since it will become a reporting document for the accounting department.

Print out the itinerary receipt on a regular printer, on standard office paper. No special forms are required for this.

Advice! If you can’t print it, at least take a photo of the itinerary receipt on your phone. In most cases, it is not required anywhere, but different situations arise.

The undeniable advantage of an electronic air ticket is that its purchase is completed very quickly, without unnecessary fuss.

Other advantages:

• An “E-ticket” cannot be lost, like its paper counterpart.
• Can be purchased from anywhere and for anyone.
• You can save money because the cost of the paper version of the ticket includes the price of the form and other expenses.
• The service makes it possible to select and book a seat on the plane in advance.

The first thing you need for online booking is a computer with Internet access. It is enough to enter a key phrase into the search, and a lot of resources with this service will immediately pop up.

For the current 2020, the most well-known and reliable services are considered to be:

These services collect information from many airlines and offer the user the most convenient option . All that remains is to enter the departure date, the number of passengers and select a ticket based on price and conditions.

The advantage of such services is that they allow the buyer to compare offers from different air carriers.

You can also book an electronic plane ticket on the airline website. For example, you can go to the Aeroflot website (https://www.aeroflot.ru) and easily select a ticket for the required date.

Pay attention! Electronic booking on the airline’s website allows you to buy a ticket without extra charges. In addition, various promotions are often announced on websites, information about which is not indicated on air ticket services.

Once you have selected the appropriate ticket, confirm your purchase and follow further instructions. Enter your passport details and pay for your purchase.

After the purchase, you will receive an itinerary receipt to your email address, which is best printed out.

Passengers usually have to go through the check-in procedure at the airport, even if they have an electronic ticket. But this can be avoided if you first go through the online check-in procedure.

This will eliminate the need to stand in long lines and arrive at the airport long before departure.

Electronic check-in begins approximately 24 hours before departure and ends 1 hour before departure.. To do online check-in, you need to enter your passport details, ticket number or booking code on the airline’s website.

At online registration You can select and book seats on the plane.

The passenger assigns the seats he likes and then prints out his boarding pass. Baggage can also be checked in online.

Is it possible to book an e-ticket without paying?

Yes, you can. Some services provide time (up to 10 days) after ticket confirmation, which allows the passenger to accurately determine the date.

After this time has expired, the passenger confirms or cancels the reservation.

Pay attention! You can select a specific seat on the plane only after payment. However, the service of choosing a seat before online registration is provided for a fee.

To become the owner of an itinerary receipt, you must indicate your e-mail when booking a ticket online on the “Payment” page.

As soon as funds have been paid for the ticket, an itinerary receipt with all the details of the upcoming flight will be sent to your email address.

Payment methods for electronic air tickets:

• MasterCard/Visa bank cards;
• electronic payment systems (WebMoney, Yandex Money, etc.).

Important! Some websites selling airline tickets may require you to present the card used to pay for the ticket for security purposes.

How to use an electronic plane ticket?

To use your ticket, you must arrive at the airport on time and register (if you have not completed it online).

To check in at the airport you will need:

• passport;
• birth certificate (if children are flying with you).

Important! It is better to save the printed itinerary receipt and boarding pass. Those flying on a business trip will need them to present to the accountant as a reporting document.

Boarding pass issued to passengers after checking in for the flight.

When checking in online, you will receive your boarding pass by email, after which you need to print it out and take it with you to the airport.

Some airlines allow you to check in with a boarding pass sent to your mobile phone through a special application.

How to find out the number of an electronic plane ticket?

This information can be found in the itinerary receipt and in the “My ticket” section..

The ticket number is indicated in the upper right corner of the receipt and is a 13-digit code. In addition, the ticket number is duplicated on the boarding pass.

The return of an electronic air ticket is carried out according to the same scheme as the return of a paper equivalent.

Important! Before returning your ticket, pay attention to the presence of marks like “NON REF” (non refundable).

This mark is located in the “Restrictions” column and means that this air ticket is non-refundable and the money for it will not be returned to you.

Conditions regarding exchange and return must be posted on the airline's website in the section on purchasing tickets. Each air carrier has its own return rules, taking into account current legislation.

As a rule, the more expensive the ticket, the easier it is to return it, and with the least financial losses. If a ticket was purchased as part of a promotion or at a special rate with restrictions, then most likely it will not be possible to return it; You can only exchange it for another flight.

You should also take into account the general condition of a refund: the less time remains before departure, the larger the air carrier’s commission will be and the less money you will get back for the ticket. Namely:

• If a ticket is returned more than 1 day before departure, the entire cost of the ticket will be returned minus fines, fees and payment system commissions (provided it is included in the price of the air ticket).
• If you return your ticket less than 1 day before departure, you will be refunded only 75% of the cost of the ticket plus fines, fees and payment system commissions.
• A request for an urgent refund can be sent at least 4 hours before the start of the check-in procedure. Once registration begins, increased penalty fees for ticket refunds will apply.

You need to apply for a refund to the place where the ticket was purchased: to the airline, to the travel agency, to the intermediary’s server.

To process a refund of your e-ticket, please have your booking, flight, ticket numbers, date and exact time departure.

The timing of refunds for tickets depends on the method of payment and the timing of filing a refund application. Money for canceling an e-ticket can be returned to:

• current account;
• bank card;
• electronic wallet;
• in cash.

To return money to your bank account you will need:

To return to an e-wallet, you must indicate:

• Full name of the payment sender.
• Type of payment system (Yandex money, etc.).
• Electronic wallet number

To return to a bank card:

• Order number.
• Bank card details.

Once you confirm your consent to the refund, the seats reserved for the flight will be automatically canceled by the reservation system for all unused portions of the route. This action has no retroactive effect.

So now you know how to purchase electronic air ticket and what to do with it next. We hope the information will help you avoid unnecessary fuss when buying an air ticket and save a lot of time.

The widespread distribution of online services makes life easier for both various services and their clients. Online check-in for a flight, as well as obtaining a boarding pass by filling out a form online, is considered a fairly convenient service, which is used by a large percentage of the population.

But how to print a boarding pass for a plane after it electronic registration? This issue is worth understanding in more detail.

Why do you need a boarding pass?

Airlines require their passengers to present their boarding pass to enter the lounge, as well as when boarding the plane. Regularly obtaining a ticket at the airport can take much longer than registering it electronically.

You can get a ticket online on the airline's website. Then you will need to print it on paper. And there are several ways to do this.

Ways to print your boarding pass

You can print your cherished plane ticket in the following ways:

• Do this at home on a printer;
• Print it in any other place where there is Internet access and special equipment;
• Use the services of a specialized kiosk at the airport;
• Get a ticket at the airport electronic terminal;
• Print a coupon after reading the barcode from the screen of a mobile device where terminals are installed, for example, in a hotel.
• At the check-in counter at the airport (low-cost companies have a paid service for this)

Kiosks for printing coupons have green design. And various terminals usually have detailed instructions on their use.

How do I find my boarding receipt after online check-in?

After completing the procedure online, you will be sent a message on your mobile phone or a special file by email. It all depends on what method you chose to receive a coupon when filling out the form.

Coupons and time frames

There is no point in printing this document in advance. Its effect begins 48 hours before departure. But you can print it before boarding the flight, but only 90 minutes before the airliner departs.

If your boarding pass was printed but lost, you can reissue it by logging into your personal account on the online check-in website, or by using the file that should have been saved on your phone or in personal messages.

For reprinting a coupon, the same time frame applies as for its initial receipt. Such a coupon not only serves as a pass to the waiting room, but is also needed when baggage is being searched and checked in.

For whom are online coupons prohibited?

Sometimes you cannot get a ticket online due to the following cases:

• Carrier fare restrictions;
• Traveling with minors;
• Air transportation of a seriously ill person;
• Availability of additional luggage space;
• Flight with animals;
• Transportation of a person with disabilities (vision, hearing, etc.);
• Moving patients with oxygen equipment;
• Independent travel of an unaccompanied teenager in the cabin;
• Other restrictions established by the airline.

In the above situations, the passenger’s personal presence is required at the check-in counter for the flight to present all the necessary documents.

Printed information

The pass must indicate the passenger’s details, as well as his route, departure and landing times of the aircraft, and cabin number air transport, boarding gate number.

After checking this information, airline employees give the client only the stub of the coupon, where its main content is duplicated. This small receipt must be kept for the entire duration of the flight, and even until the moment the passenger arrives at the destination and leaves the airport.

What should I do if I couldn’t print the ticket?

If printing a coupon is not possible for any reason, but online registration has been completed, you can contact airport staff for help. It is also possible to obtain a ticket from the electronic baggage check-in machine.

You can also ask for a coupon at a specialized kiosk of the air carrier you decide to use. It is advisable to do this document when flight tickets have already been purchased and all data has been registered in the online service.

An electronic ticket is a convenient means of saving time. Its presence reduces the period of stay at the airport by almost half. And makes completing all procedures easy and fast. Not all airlines provide this service, but the largest of them have long ago introduced electronic coupons to their list of services. All more people prefers electronic registration to regular registration. After all, this method eliminates long standing in lines and helps to avoid unnecessary stress before the flight.

When planning a trip by plane, you need to be well prepared. First, collect everything you need. Secondly, find out what documents you will need on your trip. It is worth considering that at the airport the passenger will be given a boarding pass for the plane. What to do with it? How to restore it if lost?

What is a boarding pass and why is it needed?

It is issued by airport staff after passing. It is mandatory. Security and customs control services make marks on it when passing through each checkpoint. It is also checked upon boarding to ensure that the person is flying on this particular plane.

What the document looks like depends on how you check in for your flight. If the passenger passed it through the airline’s online resource, the document is printed on A4 paper. When issued at the airport, it will be small in size.

It contains the following information:

• Full name of the client in Latin letters;
• flight number;
• route (cities of departure and arrival);
• takeoff and landing times;
• boarding gate number;
• number of the row and seat in the cabin.

Please remember that boarding ends 15-30 minutes before takeoff.

A plane boarding ticket consists of two parts: the first is torn off by airport staff, the second remains with the passenger. It must be saved until the end of the flight. In some cases, a passenger may use an electronic boarding system. For this purpose, a barcode is indicated on the document.

On the second part of the coupon, information about the client and the flight is duplicated. This is done to make it convenient to find a seat in the aircraft cabin and fill out a migration card if necessary. Baggage receipts are attached to this part. Accordingly, it will be needed to search for suitcases in case of their loss.

Where to get it

Each passenger must have their boarding pass with them before boarding. It is issued at the reception desk. To do this, you need to provide documents confirming the identity of the person registering, as well as a ticket (standard form or printed electronic ticket).

Where can I get a coupon if the client registers online? You need to print it yourself. You can also do this at the check-in counter or airport service center.

Note. When checking in online, the airline sends an electronic boarding pass to the client’s email.

At modern development mobile gadgets, you can install a special application. With its help, you can not only quickly check in for your flight, but also receive a boarding pass. There are terminals at the airport. They are designed to read barcodes. To board, you need to hold the gadget with an open electronic ticket to the screen. The system recognizes this code.

You can also print a coupon using special terminals. They are installed at the entrances to the airport. You need to go to your email, find the document, and click on the “Print” button.

Do I need to print it?

To avoid wasting time at the airport, it is better to print your ticket in advance. If this is not possible, you can do this directly at the airport. The coupon is provided at passport and customs control points. They put marks on it. It helps you quickly find a seat in the cabin.

Advice! To save time and avoid standing in a long line at the registration desk, it is better to complete all documents via the Internet. They are printed at home, in the office or in specialized centers.

How to restore your boarding pass

It happens that a passenger loses his boarding document after checking in. In this case, there is no need to panic. All information is stored in the airline's database. Therefore, airport staff will tell you how to get a duplicate of your boarding document. To do this, you must contact the front desk.

If there are only a few minutes left before the plane takes off, you need to act differently. You can board the plane by explaining the current situation to the flight attendant. Aircraft employees have special applications at their disposal. With their help, they can check information about the passenger and let him on board.

In many cases, a boarding pass is required to be issued financial statements. To obtain a duplicate, contact the service center or office of the airline that served the flight. You must write an application requesting a duplicate boarding ticket. Such applications are processed quickly.

Instead of a ticket, they may issue a certificate. It contains the following information:

• Client's full name;
• flight number;
• date of departure and arrival;
• ticket price and so on.

Most air carriers charge a fee for issuing this certificate. Therefore, it is better to try to get a duplicate.

Important! If documents were saved by email, they can be printed and certified at the airline office.

How to restore an electronic ticket if letters from the air carrier at the post office have been deleted? You need to contact the company office. They will help with the restoration of aviation documents. In their database, information about passengers is stored for a certain time. At the request of the client, they will provide it.