We check tickets for availability and the cost of air tickets. Service from EuroAvia: seat availability is checked automatically for any air tickets. How to check the availability of plane tickets
We do not offer tickets for which it is not possible to issue a ticket. It is often quite difficult to purchase traditional air tickets, especially during the busy season of annual or quarterly reports, the preparation of which takes a lot of time or the person planning to travel is busy with some other business. However, as information technology develops and new technologies are introduced into all spheres of human life, new interesting services appear on the Internet, designed specifically for busy people. One of such services is a portal for cheap air tickets, a website where you can, without any problems and with a high level of comfort purchase at discounted prices electronic air tickets. Availability at the same time, it does not require additional verification, since in the results of the internal search engine, according to certain parameters, the user sees only those route options for which there are free seats. In general, the sale of electronic air tickets has recently been a very popular service. The main activity of the Portal of cheap air tickets website is the search, ordering, booking and sale of air tickets, and here we mean electronic air tickets. Availability or their absence may now not worry the user at all, because in any case the system will find several options for the specified departure date or the manager will be able to select what he needs by calling the 24-hour ticket office. Using the website service, you can find, order and purchase air tickets in almost any direction, availability of seats – seats on the aircraft of any airline will be guaranteed. It is interesting, and this opportunity not least attracts more and more new clients to the service, that all operations with electronic tickets and the availability of available seats can always be found out by calling 24-hour ticket offices, and are carried out in real time, and for this you do not even need to leave your home or office. This means that from now on, website clients will not waste time standing in queues and searching for the required ticket office. This is confirmed by the fact that many clients who were previously somewhat distrustful of new form– e-tickets, having once tried to use the services of the service, remain with the site for a long time. Travelers, having familiarized themselves with the offers and capabilities of the company, understand perfectly well that the e-ticket service not only represents an alternative to conventional ticket offices, but, quite possibly, will soon completely replace them , because it is much more convenient and cheaper. Where do such low prices come from? Is the availability of seats and e-tickets always guaranteed? This is simply the effect of various promotions and discounts that are carried out from time to time by airlines with which the portal of cheap air tickets EuroAvia.ru cooperates. Working with the service is comfortable and convenient. Such resources practically open a new era in passenger air transportation.
1. How can I find a ticket to my destination?
You can choose for yourself. You need to indicate the city of departure and the city of arrival, the dates of departure there and back, select the number of passengers and click “Find tickets”.
2. Why can’t I find a round-trip ticket when there are separate round-trip and separate return tickets?
Sometimes on certain dates there are flights from different airlines or there are tickets of different fares that are not sold as a round-trip ticket combination, then it is possible to purchase only two tickets separately.
3. Why does the site only offer one airline flight option when I know there are several at different times?
In each offer card with a flight and price, there may be several more offers for the same price, but at a different departure time. To view all flights, click the “flights at other times” button at the bottom of the card.
4. What is a codeshare flight? Why are there 2 airlines listed?
A codeshare is a flight with a double number, and several airlines participate in such a flight. The airline that provides the aircraft, crew and operates the flight is called the operator and is indicated in gray on the flight card with a “+” sign. Other airlines sell tickets for this flight, i.e. are marketing partners, and the flight card shows exactly the airline on whose form you are purchasing the ticket.
5. How long before the flight departure can I buy a ticket?
You can purchase air tickets 360 days before departure if the airlines have provided schedules and cost information to the booking systems. Also on Tutu.ru there is a restriction on the sale of tickets - before the flight departure, if purchased between 8:00 and 18:30, there must be at least 2 hours, if purchased at other times - at least 6 hours.
6. What is the maximum number of passengers that can be ordered?
You can book a flight for no more than 9 passengers.
7. How to find direct flight options?
Tutu.ru has a filter that allows you to sort flights by criteria: direct flights and all flights, including flights with transfers. It is necessary to select “Non-stop” flights.
8. My trip includes several destinations, can I purchase a ticket online?
Yes you can. On the main page, select the cities of departure and arrival and click the “+ flight” button (create a complex route).
9. How to buy a ticket?
10. Is it possible to book/issue an air ticket by phone?
No. Air tickets can only be purchased independently through the Tutu.ru website. By phone, the contact center staff will help at any stage of creating an order if difficulties arise.
11. Is the price on the website final, including all fees?
Yes. This is the amount that will be debited from your bank card.
12. What does the ticket price consist of?
The first part of the price is the fare, the cost of the flight set by the airline. The second part of the price for an air ticket is fees and taxes on air tickets. The fees include: fuel, insurance, service and other types of fees. The fare price may vary depending on the number of remaining seats on the plane. Also, the ticket price changes if the price of fuel or the world exchange rate changes, promotions and discounts appear that the airline organizes. .
13. What is the “tax” on my ticket?
Taxes are included in the price of an air ticket and are set by the airport commission - these are airport fees for ground handling of aircraft, for fuel, for servicing aircraft and passengers, ensuring security, for flying over foreign territory, for taking off an aircraft from a foreign airport.
14. How to buy a cheaper air ticket? Are there any discounts?
All prices on the website are indicated taking into account all promotions and discounts for all airlines. As a rule, the cheapest tickets appear as soon as the airline puts the very first tickets on sale (six months to a year before the flight departure) and then become more expensive as tickets for the flight are purchased. Airlines may hold sales and special offers closer to the flight departure. Unfortunately, it is impossible to predict the appearance of such tickets. If you have an airline bonus card, you can enter information about it when booking a ticket so that miles are credited to your bonus account. Explore.
15. Is it possible to get a discount for people with disabilities?
Preferential tickets with a disability discount are provided by state airlines upon availability of supporting documents and a resolution of the airline’s decision. On Tutu.ru only tickets suitable for all categories of passengers are presented. To request discounted tickets, we recommend contacting the airline directly.
16. Why are Tutu.ru’s air tickets cheaper/more expensive than on the airline’s website?
This may be due to differences in service fees, or you are looking at the last ticket at a given price and it cannot be on two sites at the same time. The ticket will cost more due to service fees or because the airline sells online fares on its website, which are only valid when purchasing a ticket on the airline’s website.
17. What subsidized tickets are there?
The cost for a round trip flight is fixed per passenger without taxes and fees and depends on the destination. Unfortunately, these tickets are redeemed very quickly, you can see the availability of such tickets for the desired flight dates by simply entering the direction and date, or consider the coming days by looking at the prices in the “Air ticket price dynamics” tab at the bottom of the flight selection page. The price is indicated for one passenger. You can also contact the airline directly to check ticket availability.
18. Is it possible to buy a ticket with an open date?
All tickets on our website are sold only for a specific flight and for specific dates that you specify in the search. It is not possible to leave the date open. In many tickets, you can change the departure date after purchase, but with an additional payment and subject to availability of seats at the time of purchase. To do this, before purchasing, you must familiarize yourself with the terms of ticket exchange and the amount of additional payment for the exchange procedure in the rules for applying the selected fare.
19. How to book a ticket and pay later?
Booking and payment for a ticket occur simultaneously - if for some reason you leave the payment page, you will not be able to return to it. Payment must be made as a continuous transaction along with the creation of the order within 15 minutes. There is no such service as pre-booking, and if the order has not been paid, the reservation is automatically canceled as unpaid.
20. What should I do if the site says that there are no seats on the flight?
A ticket at the chosen fare will be assigned to you only after you have filled out the passenger information and clicked the “book and proceed to payment” button. If during this time someone else has booked a ticket somewhere, the site will issue a warning that there are no seats available or that the price has changed. This means that, most likely, in parallel with him, someone also purchased tickets for this flight at the same fare. The booking system is global, tickets are purchased constantly all over the world. We recommend trying to issue a ticket after 20 minutes if seats return, or purchasing tickets for a smaller number of passengers.
21. How many seats are left at the specified price on the flight?
The airline does not disclose the exact number of remaining seats at the price indicated on the website.
22. How to buy a children's air ticket?
If you specified the exact number of adults, children and infants when searching for tickets, then the cost of each offer on our website will be automatically presented as the total amount for all passengers, already taking into account the discount for children and infants. You can purchase tickets with discounts for children from 0 to 2 years old (the child flies in the mother’s arms) and for children from 2 to 11 years old inclusive (the child will have a separate seat).
23. If a child is 11 years old at the time of departure and 12 years old at the time of return, does the discount apply?
The refund is determined by the date of the return flight, and the discount is determined by the airline's conditions.
24. I’m pregnant, is there a time limit for the airline’s flight?
When a woman decides to fly while pregnant, she takes responsibility for preserving the health of the child. As recommended World Organization healthcare, before travel it is advisable to obtain confirmation of the possibility of air travel and recommendations of the attending physician for the following categories of passengers:
- women in the last 4 weeks of pregnancy (last 8 weeks for multiple pregnancies) and during the first 7 days after birth;
— passengers with newborn children in the first 7 days of life.
Pregnant women are not provided with seats emergency exits for security reasons.
25. I’m pregnant, I want to buy a ticket now, but I’ll be flying with my baby - how can I get it later? How to buy a ticket for a child separately?
Each passenger, including newborns, must purchase a ticket. If a ticket for an adult has already been purchased, but for a child under 12 years old has not yet been purchased, then such a ticket can only be purchased at the airline or through specialists at Tutu.ru. It is impossible to purchase such a ticket through the website. Email us the child's details - last name, first name, patronymic, date of birth, document number, or send a scan of the birth certificate. We will indicate the ticket price at the time of request depending on availability.
26. What documents can be used to issue a flight?
You can issue a ticket using a passport of a citizen of the Russian Federation, a foreign passport of the Russian Federation, a non-Russian document and a birth certificate. You only need to enter reliable data from the document actually used during the flight.
27. To which CIS countries can you fly with an internal Russian passport, and to which countries can air tickets be issued only with a foreign passport?
According to the internal passport of the Russian Federation for at the moment Entry is permitted to Belarus, Kazakhstan, Kyrgyzstan, and Armenia. You can fly to other countries only with a foreign passport
28. Is it necessary to enter a middle name if it is not in the passport?
If, when filling out passport data on the website, there is a box for entering the passenger’s middle name, then the airline requires entering this data. All data must be entered strictly in accordance with the passport. If there is no patronymic, then you need to select the type of document - “non-Russian document”, select the citizenship corresponding to the passport and leave the cell with the patronymic empty. If you are flying on a foreign passport Russian Federation, then the patronymic name is indicated in Russian and on the website it must be entered in Latin characters.
29. How to properly issue an air ticket for a citizen of Ukraine?
To enter a Ukrainian passport, you need to select the document type - “non-Russian document”. If you are flying on an internal Ukrainian passport, then the letters of the passport series are written in the Ukrainian language, and to enter them on the site they need to be translated into Latin. If you are flying on a Ukrainian foreign passport, then the letters of the passport series are already indicated in Latin letters, and they must be indicated as in the passport. For example, series of internal Ukrainian passport BP488858. In the column “passport series and number” you need to write VR488858.
30. How to pay for an air ticket?
You can pay for the ticket by clicking the “book and proceed to payment” button, where you need to enter your card details. Tutu.ru accepts only bank cards for payment for air tickets. Cards issued in Russia, the CIS countries, the Baltic states and most European countries are accepted for payment.
31. What should I do if I didn’t receive the 3D-secure code when paying for my air ticket?
Using the security code, the passenger confirms to his bank his consent to block the funds. The 3D-secure code is sent by the bank to the owner’s phone number. If the phone number has been changed and the bank has not been notified about this, the code will not be sent. In this case, the passenger must contact his issuing bank for advice.
32. Is it possible to pay for an air ticket in cash?
33. How confidential is the information I provide?
Personal data of neither the client nor the passenger is under any circumstances passed on to third parties. Payments are made through a reliable system, one of the market leaders gateline.net, all data is transmitted to the bank in encrypted form. Providing information is possible only in one case - upon an official request from the police.
34. What is electronic ticket?
An electronic air ticket is not a paper document, but an entry in the airline’s database. When purchasing an electronic ticket, the passenger receives its prototype - an itinerary receipt with the ticket number, which confirms that the electronic ticket has actually been issued. A plane ticket purchased online and at the airport is no different.
35. What is an itinerary receipt?
An itinerary receipt is proof of the purchase of an electronic air ticket. It contains the ticket and reservation number, full name of the passenger, passport details of the passenger, information about the route, flight, payment information.
36. How to receive, print and is it necessary to print an electronic ticket?
After successful payment for the ticket, an itinerary receipt for the ticket is sent as an attachment to the email specified when placing the order no later than 4 hours later. Since the ticket is electronic, the dispatcher at the airport will find your ticket in the airline’s database using the valid document on which the ticket was purchased (for example, a passport).
An itinerary receipt may be needed to verify your ticket, flight or reservation number. We also recommend taking a printed itinerary receipt with you to the airport, as it may be required, for example, by the airport border service to confirm your return flight.
37. I made a typo in my email address. What to do?
Write to us on the website your correct email address indicating the order number, and we will send you the purchased ticket.
38. The itinerary receipt arrived in the mail. Why can't I open it?
After purchase, an itinerary receipt is automatically sent as an email attachment in PDF format. To open files of this type, install Adobe Reader on your computer or phone. If in the letter you followed the link “receipt for phone”, then you will receive another letter with the itinerary receipt attached as an attachment in “Wallet” format. To open files of this type on your phone, install the Wallet program through the Play Market, App Store or Windows Store.
39. How to check an electronic ticket?
It’s easy to check that a ticket really exists on the website of the airline for which it was issued - just enter the reservation number and the passenger’s last name, or by calling the airline operator. This can also be done on independent booking system sites.
40. When checking the reservation on the carrier’s website, the order was not found. Why?
There are airlines whose website allows you to check only those reservations that were made through their website.
41. What time is indicated on the air ticket?
Always indicated local time airport of departure and arrival respectively.
42. Why are the data letters on the ticket in English and capitalized?
All airlines operate in international reservation systems, which are determined by a single data format without Russian characters, so Tutu.ru automatically translates all data entered on the site into Latin characters. Last name and first name are indicated according to general transliteration standards, or entered as per foreign passport, if the air ticket is purchased abroad. Passengers will not have any problems, as this is a common practice.
43. How to use an air ticket? What should I do if I am flying for the first time? What pre-flight formalities await you at the airport? What do you need to take with you for the flight?
If possible, it is better to check in online in advance on the airline's website to choose a more comfortable seat on the plane.
You must arrive at the airport no later than 2 hours for flights within Russia and 3 hours before departure for international flights. When entering the airport building you must go through a security check. You must have with you the original document that was specified when purchasing the air ticket, as well as other documents that are necessary for the flight to the destination country.
At the airport in the departure terminal, on the board, find the check-in counter number for the flight indicated on the ticket, and go to the desired counter. Present your passport to the dispatcher at check-in, if you are not already registered (he will find the ticket in the airline database using your passport), check your luggage into the luggage compartment at the counter, show your hand luggage and receive boarding pass.
Find the boarding gate number indicated on the ticket - the Gate number to which the board will be boarded, as well as the time before which you need to enter the aircraft cabin. A baggage tag is also attached to your boarding pass.
Go through passport, visa, customs and other types of control.
Go through special screening before entering the boarding area.
Give the boarding pass to the dispatcher at the boarding and exit through the boarding bridge or bus to the plane
Enjoy the flight :-)
44. How to register?
You can check in for your flight in advance online or at the airport. Online check-in most often opens 24 hours before and closes 1 hour before departure. If the airline supports this check-in method, we will send you a reminder of where and how to do it. This can be done on the airline's website, indicating the reservation number and the passenger's last name.
At the airport, check-in usually starts 2-3 hours before departure and ends 1 hour to 40 minutes before departure. You can find out for sure when check-in for your flight begins and ends at the representative office of the airline from which you purchased your ticket. To check in at the airport, you will need the identification document specified in the order, a birth certificate if flying with children, and preferably a printed itinerary receipt.
45. Why can’t I check in on the airline’s website?
Unfortunately, not possible on all flights online registration. If the registration time has come, but you cannot complete it on the site, there may be several reasons:
— departure time changed;
— the flight is combined with several airlines (codeshare);
— there are namesakes on the flight;
— the airline’s website is not stable, you need to call the airline’s hotline.
46. How to choose a seat on a plane?
More choice convenient place on the plane you can do it during online check-in for a flight or at the airport, or in advance at the airline (most often this service is paid).
47. What services can be ordered on a flight?
Services such as special meals (diet meals, religious meals, vegetarian meals, baby food), choice comfortable place on the plane, provision of a cradle for an infant, provision of an accompanying disabled person or child, carriage of a stroller or sports equipment, flight with an animal, are provided, but not by all airlines and only upon prior request. After issuing an air ticket, you can request the service more than 72 hours before departure on the website of the airline you are flying with or at the contact center. The provision of services may require a certain additional payment.
48. What classes of service are there?
On our website, when searching for tickets, you can choose - , comfort, or. To do this, select the level opposite the number of passengers using the arrow.
49. What should I do if I am flying with a child?
A child citizen of the Russian Federation who is under 14 years of age can fly with a birth certificate only within Russia, Belarus and Kazakhstan.
Within the Russian Federation, children under the age of 12 can fly only when accompanied by an adult, and family ties are not required. To visit other countries, you need a separate passport and the presence of parents on the flight. If a child travels with only one of the parents, consent for departure from the other parent is not required. However, if a child under 18 years of age flies unaccompanied or flies abroad accompanied by an adult, but not without parents, then a notarized parental consent for the child’s departure is required. When flying with an infant under 2 years of age, airlines often provide special meals, a bassinet for the duration of the flight, and free transportation cane strollers. You can find out about such services by calling the airline's contact center. .
50. What should I do if I am flying with an animal?
Air transportation of animals occurs only with the consent of airline representatives. To make a request, please notify the site by mail more than 72 hours before departure:
— reservation number, order number or phone number specified when placing an order;
— total weight animal along with its cell;
— cell size (length*width*height);
- breed of animal.
Within 24 hours a response comes from the airline; it can be either positive or negative. Unfortunately, we can send a request to transport an animal only after purchasing a ticket on our website, but the airline’s refusal to transport your pet will not be grounds for returning the ticket. To transport an animal, it is necessary to prepare a container or cage with a waterproof bottom, in which the animal could stand up to its full height and turn around itself. You should also obtain a veterinary certificate (form No. 1), it is issued 3 days before the trip at any state veterinary service if you have a veterinary passport.
Conditions for transporting animals vary from airline to airline, so we recommend that you familiarize yourself with the rules of your specific airline. .
51. What should I do if I am carrying skis, a snowboard or a bicycle?
If you are flying from sports equipment(skis, snowboard, surfboard, bicycle), then you must inform the airline about this more than 72 hours before the flight departure. Write to us on the website indicating the reservation number, order number or phone number specified when placing the order, the passenger for whom the service is needed and dimensions - length*width*height and total weight of the equipment. The carriage service may be subject to a fee depending on the airline's rules, which can be clarified by calling the contact center.
52. How to transport baby strollers?
As a rule, airlines allow the carriage of a stroller or wheelchair, provided that its use is necessary, completely free of charge. A stroller or wheelchair must be presented at the check-in desk and a luggage tag will be placed on it. You can then use it in the passenger boarding area right up to the seat in aircraft, where airport staff will place it in the luggage compartment.
To clarify the rules for transporting a stroller specifically of your size and weight, we recommend that you check the information in advance with the contact center of the airline for which you purchased the ticket.
53. How to arrange a flight with oversized musical instrument in the cabin of the plane?
Registration of such a flight is only possible directly with the airline, as it will require the issuance of two tickets per passenger.
54. How to book a flight with “cargo 200”?
The service can only be purchased from the airline under certain conditions. An air ticket for an accompanying person can be purchased separately.
55. How do I know how much luggage I can carry?
Standards for the weight and number of pieces of luggage and hand luggage Each ticket is different. When purchasing an air ticket on Tutu.ru, you can set a filter and select either only tickets with allowed luggage, or without luggage. Rules for the carriage of baggage and hand luggage after purchasing a ticket can be clarified with the airline for which the ticket was purchased, or with our specialists.
56. How to add baggage to a ticket?
The baggage payment rules are set by the airline for which the ticket was purchased. Most often, you can pay for luggage or hand luggage online on the airline’s website or by calling its contact center, as well as at the departure airport.
57. How to change a ticket without luggage to a ticket with luggage?
It is impossible to change a ticket that includes only hand luggage and luggage is paid for for a ticket with luggage. You can buy baggage allowance separately on the airline’s website or by calling its contact center, or at the departure airport.
58. What can you take with you on a plane, and what can’t?
The security service prohibits carrying any items that may pose a potential threat on board the plane in hand luggage. In luggage you can carry the listed items and alcoholic drinks with a content of more than 24%, but not more than 70% alcohol per passenger by volume in containers with a capacity of no more than 5 liters, in containers intended for retail trade, as well as alcoholic drinks with an alcohol content of up to volume no more than 24% without restrictions. You cannot carry lighters, lithium-ion batteries with increased power, Segways, hoverboards and other small devices for personal transportation.
If you want to take solid food products with you, for example, candy, fruits, berries, fish, then this is not prohibited either in checked luggage or in hand luggage, except for flights to countries such as the USA, Australia, African countries, New Zealand, Japan, Ireland.
59. Will I have enough time to connect and move from one plane to another?
Our website presents flight options taking into account the minimum time required to transfer from one aircraft to another. These options are automatically set by the airline and the reservation system for a specific transfer destination/airport. If you think that you physically will not have time to move from flight to flight, we recommend that you select a longer transfer using the “Transfer duration” filter.
60. If the first flight on my ticket is delayed, will I be transferred to the next flight further down the route?
We recommend that when choosing a flight with a transfer (transit flight), you choose one carrier along the entire route and make sure that the flight you have chosen for yourself will be issued on one form. Since, if airlines that do not have agreements with each other take part in the transportation, if one flight is delayed, the second carrier will not be responsible for this and will not be able to provide you with assistance at the airport.
61. How do I know if a flight is cancelled/delayed? And when?
If the airline's plans have changed and the flight schedule or route has been changed, then as soon as the airline notes this in the ticket booking, you will immediately receive a notification by email and phone. If flight changes occur directly on the day of departure, then this information is only available at the airport of departure or at the airline's contact center.
62. What should I do if my flight is cancelled/delayed?
69. What is a non-refundable ticket?
Generally, non-refundable ticket fares are cheaper. There is a warning on the website and on the itinerary receipt that the ticket is non-refundable. If you decide to cancel your flight, you can only check if it is possible to return airport taxes. However, most often the refund amount is very small.
70. Why is the money for a returned ticket returned to the card not on the day of my request?
The procedure for returning an air ticket takes place in accordance with the airline's rules through a specific reservation system with careful verification. Since a refund is a bank transaction that is subject to the terms and conditions of the card bank, it requires up to 30 calendar days to process.
71. How can I return a ticket if I am sick?
To do this, you must contact us more than a day before the flight departure so that we can coordinate the refund in accordance with the airline’s rules. All such cases are considered individually and require that the disease be present after treatment.
72. What to do if a relative has died and a ticket for him has already been purchased?
To do this, you must contact us more than a day before the flight departure so that we can coordinate the refund in accordance with the airline’s rules. All such cases are considered individually and require documentary confirmation.
73. Who signs consent to data processing when returning a ticket if the passenger is a minor?
We ensure the safety of our clients and comply with the law, therefore, when sending us documents, the client is required to fill out consent to the processing of personal data. If the client sends a passport or birth certificate of a child for adjustments in the order from the mail specified in the order, then consent is no longer required. If the passenger is a minor or incapacitated, then the consent form must be filled out by his closest relative, upon presentation of a document confirming the relationship.
74. How to change the date or flight on a ticket?
75. Is it possible to change the passenger on a ticket?
An airline ticket is a legal contract between a specific passenger and the airline, so the passenger on the ticket cannot be changed. The only exception is Pobeda Airlines, but this service is paid.
76. While in third countries, can I buy a ticket for another passenger, exchange or return a ticket?
Yes, a ticket can be changed or returned from any point via the Internet, if the exchange/refund is permitted by the airline's rules..
It is also possible to buy a ticket for someone in another country/city. The ticket is electronic, so it can also be sent to the passenger’s email address or the passenger can be informed of the ticket number, reservation number, flights and departure time.
77. Why is there an additional charge for ticket exchange if they are cheaper on the new date?
When exchanging a ticket, you pay the difference in the cost of the new ticket and the already purchased one, an airline fine and a service fee. If new ticket cheaper, almost all airlines do not compensate for the difference, this is due to the fare rules on the ticket.
78. Why is a service fee charged for ticket changes/refunds if it was already paid when purchasing the ticket?
When performing an exchange or return operation, an airline fee and a service fee are charged, the amount of which can be clarified with the operator. When purchasing a ticket, the price only includes the fee for issuing the first ticket.
79. What is a service fee?
Service fee is a total fee for the services provided: ticket booking, ticketing, development, support and maintenance of the website, provision of financial payments with various payment systems, user support by telephone, user support by e-mail, passenger information support (e-mails) with information about the order and paid tickets, SMS messages). The fee is specified in the offer agreement and is indicated before purchasing a ticket.
According to the letter of the Ministry of Finance of Russia No. 03-03-06/1/717 dated October 11, 2007, the only sufficient documents to submit to the accounting department are the electronic ticket itinerary receipt you received and the boarding pass that the passenger receives upon check-in for the flight. You can also independently save and print reporting documents for service fees from your personal account.
81. How can I get confirmation for accounting that I paid for the ticket?
Confirmation of payment for the ticket is the electronic ticket itinerary receipt sent to you by email after purchase. To report to the accounting department for a business trip, no additional documents confirming payment for the ticket, including bank card statements, are required. The payment document is also a transaction receipt from the card bank, which confirms that cash were listed online. You can also independently save and print reporting documents for service fees from your personal account.
82. How to get an itinerary receipt for the accounting department of a certain sample?
An itinerary receipt is only a printout of information about an electronic ticket and does not have a uniform template.
83. Where can I find the itinerary receipt after the flight if I deleted it in the mail?
Write to us by email from the website indicating your order details (mail number, telephone number specified during purchase, route, passenger's full name) and we will try to find your ticket. You can also save and print your itinerary receipt yourself even after the flight from your personal account.
84. How to make a duplicate of the boarding pass after a flight for accounting if its original is lost?
The boarding pass is proof that you have used the ticket and traveled on the flight indicated on the pass. Unfortunately, only the airline can prove that you were actually present on the flight. You need to contact the office of the airline for which you purchased the ticket and request a certificate stating that the ticket has been used.
Select an e-ticket and view the number of plane tickets
With the advent of computers in everyday life, solving various everyday problems has become much easier. Today you can pay for food, buy things or electronics, or deposit money into your account without getting up from your chair. Well, for business people who are forced to fly frequently, the online air ticket booking service has become very useful.
Electronic ticket: practical, comfortable, cheap
Purchasing an electronic ticket completely eliminates the possibility that you will lose it. The purchased air ticket is stored in a special database of the airline. At any time, you can open the letter sent to you by mail and print a copy again. Moreover, to register, it is enough to have a passport and reservation number. Therefore, if you don’t have a printout, it’s okay. To this should be added one more advantage: anyone can buy a plane ticket from any corner of the Earth. Therefore, you will have the opportunity to purchase electronic air ticket friends or family who are now in another country, and they will simply need to arrive and board the plane on time.
Efficiency and convenience of booking plane tickets
Another equally important advantage of an online plane ticket is the fact that purchasing it is extremely easy. No traffic congestion, no endless queues - everything is quick and easy. View flight schedules, current airline promotions, find best options You can do it without leaving your apartment.
Please note: when you are asked to fill out an application by talking to the dispatcher, or buy a ticket on the Internet yourself, you need to choose the second option. In this case, the ticket will immediately become yours after booking. Otherwise, while the operator is processing the data, other users may get ahead of you. As a result, you will get a less suitable option.
Promotions and special offers
Currently, passengers can purchase air tickets via the Internet much cheaper, which is an undoubted advantage of Internet resources. At the same time, on the World Wide Web it is much easier to compare fares from different airlines. Each organization that sells its tickets or acts as an intermediary often offers discounts and runs promotions.
Because of this, the cost often varies. Sometimes, thanks to promotional events and bonuses, air tickets can be purchased cheaper than railway tickets. Therefore, before booking an air ticket, you should analyze all available options.
Advantages of online booking of plane tickets
By ordering air tickets online, you will receive many advantages, for example, you can control the correct entry of passport data and other personal information. By dictating this information to the dispatcher over the phone, you cannot guarantee that the data will be recorded correctly. In addition, you will have the opportunity to select the desired seats in the cabin in advance: many carriers open online check-in a day before departure, and not several hours, as it happens at the airport.
Registration of tickets on the Internet, although it has certain features, is nevertheless faster and more comfortable. Using our air ticket search, you will spend just a couple of minutes and find the most interesting and profitable options. With the avia.pro resource you will be convinced that buying tickets via the Internet is not difficult.
Electronic air tickets save your money and time! Take advantage of the convenient ticket search service on our website.
Previously, plane tickets could only be purchased at the ticket office. But there is a service that has always been in demand, and especially now in the age of information technology - booking airline tickets.
The ticket can be booked using a special online service. via the Internet is no longer a novelty, but rather a necessity. There are practically no disadvantages to this service, and there are even a lot of advantages. After all, in order to book a ticket, you don’t need to go anywhere. The main thing is to have a computer connected to the Internet.
If you need to check the availability of tickets for a plane flight in any direction, this is also not a problem. If you are wondering where you can find out the number of free seats on a flight, how many seats are left on the plane, you won’t be able to do this, but whether or not there is a free plane ticket, you can easily check.
Below, using a special form, write “point of departure”, “destination”, the number you are interested in and click on the “find” button. In a few seconds you will receive a response about the availability of seats on the flight you are interested in. If you wish, you can immediately book this flight and you will receive an electronic ticket.
Here, in the “Check availability of seats on the plane” form, in the “Departure point” box, write down where you are going to fly from (for example, Moscow), and in the “Destination” box, write down where you are going to fly (for example, St. Petersburg). Select the desired date (for example, April 30 or any desired date) and click on the “find” button.
After a few seconds, in a new tab you will see a list of all kinds of available tickets, unless of course they are all sold out yet. That is, you will see empty seats if all tickets from any airline are not sold out on the Moscow-St. Petersburg flight for April 30 or for any date, and if you want, you can immediately book an empty seat, and if you don’t want, no one is forcing you to book a ticket.
Sometimes when they get close holidays, tickets are impossible to get. In such cases, contact consultants online on the airline ticket booking website. Try to find out what is happening and find out if any airline intends to schedule an additional, special flight.
In the comfort of your own home, choose the desired direction and buy a ticket. Buying a ticket on the Internet is more convenient and modern. You can do it together with your family. You can book a ticket anywhere in the world. Check the prices here and then ask at the airline ticket office how much it will cost and you will be convinced that online tickets cost much less.
If you have not used this service yet and are not confident in your abilities, then our managers will help you. They will tell you in detail about all the intricacies of booking tickets. Also, using this service, you can compare prices in different airlines and choose the appropriate option.
Be sure to check that everything has been done correctly after booking your flight tickets. To do this, just select the reservation system, enter the order number and, if necessary, the last name that was entered when making the reservation. If everything matches, then have a safe flight.
If you want to check the lists of passengers on a plane, you will not be able to do this because such a list is confidential and no one will give you access.
Buying an air ticket on the Internet or, for example, in a communication store, you pay it through an electronic invoice and receive in response a normal type of text (information that is usually indicated on the coupon) without any special stamps or signs.
Of course, there is a risk of falling for a fake or mistake and lose your money and time.
It is precisely in order to avoid these problems that verification services were created.
Having received the itinerary receipt, the first thing you need to do is check whether the passenger’s last name, flight number and reservation are included in the text.
Each electronic receipt has its own characteristics, but these three points must unconditionally be present there.
Let's figure out how to check plane tickets purchased online? Is it possible and how to check a reservation by last name?
How can I check a plane ticket?
Now you can verify the authenticity of the purchased document two main ways: via the Internet and offline.
Using the Internet you can not only communicate with your friends and relatives, watch movies and make purchases, but also check the authenticity of what you have purchased travel document.
For this, the reservation number, full name and other data are used. But more on that a little later.
If you don't have internet access or you haven’t figured out how to check your reservation on the website, you can use the standard method: call official representatives selected airline and check with them for information.
To do this, you need to arm yourself with an itinerary receipt, which indicates the reservation number, air ticket number and passenger's last name. Using this data, airline representatives will be able to tell you all the information about the upcoming flight.
By reservation number
If you are purchasing an airplane travel document for the first time and don't know what a reservation number is, don't be upset - it's easy to figure it out.
On the itinerary receipt, look for a code consisting of 6 characters: letters and numbers. For example, 456DCE, but this order of letters and numbers is not required, they can alternate.
There are 4 global reservation systems that are distributed throughout the world:
- Name Amadeus(www.checkmytrip.com);
- Galileo(email www.viewtrip.com);
- Sirena-travel- Sirena-travel(email address www.myairlines.ru);
- Saber - Saber(email address).
Immediately ask the operator which of these systems is used to purchase a travel document, so that you can then go to the corresponding website and check by digital code (Aeroflot and other air carriers), and also find out whether the reservation is confirmed.
To do this, we enter personal data into a special form, most often the last name (it is important to enter it in the form in which it is indicated on the receipt issued at the place where you purchased it), as well as the reservation number.
If all the data was entered correctly and the document in your name was actually purchased, then by clicking on the “view flight information” button(minor alternatives are possible), receive confirmation that you will be able to board the plane without any problems on the specified date.
Study the departure time, arrival time, airline name, as well as pay attention to the very bottom line of the screen. There should be an inscription “status: confirmed”.
By last name
Unfortunately, It is almost impossible to check data only by the passenger's last name.
Both on booking sites and when calling the airline, the person will always be asked additional information, most often - the order number or reservation code.
Is it possible to check a plane reservation by last name? If you purchased a ticket using the OneTwoTrip service, you can check it using a special service: by entering the number in the special field electronic coupon, as well as last name, you can find out information about the flight: date, time, place, number of passengers.
What to do if an error creeps in?
No one is immune from annoying misunderstandings: If, after checking the receipt, you find an error in the spelling of your first or last name, there is no need to panic.
According to official documents, the information on the travel pass must exactly match that in the passport.
But some airlines have an unspoken rule according to which making no more than 3 errors in the data is not critical.
This information needs to be clarified- be sure to call the place where you made the purchase and find out what the typo will cost.
Three options are possible:
- The airline will allow amendments to be made free of charge.
- The airline rewrites the ticket, but charges a fine for it. In this case, the passenger will be refunded the cost (minus a fine, of course) and given the opportunity to purchase a new pass.
- The airline turns a blind eye to typos.
There is no clearly regulated deadline for returning funds for a damaged document. Speed depends on airline and payment method. Most often, the period varies within two months.
There are cases when inattentive agents swap the passenger's last and first names. It's not critical. To avoid confusion, you need to immediately warn about a misunderstanding during registration.
In the passport number
If an error was made in the passport data, then the incident will end very quickly - call the airline and ask to make changes.
The same should be done in the case if you notice a mistake in your date of birth. In such cases, the airline always meets passengers and makes corrections.
No reservation
If, using the above methods, could not find confirmation that your plane pass was actually booked, be sure to call the airline or travel agency through which the document was purchased and clarify the information.
As you can see, there is nothing complicated in the verification process. The main thing is to find the most convenient way for yourself, and each time you will succeed faster and faster.
